Frequently Asked Questions

Frequently Asked Questions

I had an accident with the van, what should I do?
If there are any injuries, call 911. If the accident is on campus, call UI Police. If the accident is off-campus, call the local police.View Details
Where can I clean the van?
There is a vacuum cleaner at Fleet Services' maintenance shop that you could use.View Details
Where can I wash the van?
Fleet Services provides 1 free car wash per month to their lease customers.View Details
The van is low on fuel and we won't make it back to campus, what should I do?
Use the fuel credit card that is in the van. Instructions for usage are available with either Commuter Programs or Fleet Services.View Details
Where do I refuel the van?
Use the University fuel pumps south of the Cambus Maintenance Facility.View Details
My wiper blades/light bulbs need to be replaced, what should I do?
A service appointment is not necessary. This could be done the next time you fuel or at another convenient time for you. From the back of the maintenance facility, go to door C2 and honk.View Details
It would be more convenient to leave the van at the meeting point in town, is that ok?
No. The van should not be parked in a public lot unattended in your community. The van should be parked at the home of the driver.View Details
I have a meeting to go to; can I drive the van?
No, that is not an appropriate use of the van pool van. The vans are not to be used for conducting your work. Van pool fees are based partly on the number of miles the vans are driven.View Details
My driver is not available to drive today, can I drive?
Yes, if you are an approved backup driver. All drivers should make arrangements to have a backup driver drive when they cannot.View Details

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