Frequently Asked Questions

Frequently Asked Questions

How do I end my Van Pool membership?
Riders are required to give a 14 day notice to withdraw from their van pool so a replacement can be found. Be sure to also notify your driver.View Details
What are some good vanpooling tips?
Take care of the van. Passengers should dispose of newspapers, coffee cups and anything else they brought.View Details
Who can ride in a Van Pool?
Only University of Iowa employees are allowed on the van. Family members and friends that are not University employees can not ride in the van.View Details
What are the Van Pool member's basic responsibilities?
Each van pool group needs a primary driver; at least one back-up driver (preferably two); and someone who will be the van pool coordinator (maintain ridership, mileage and maintenance records).View Details
Who drives a Van Pool?
A regular employee like you. One person volunteers to be the main driver and one or more riders agree to be backup drivers.View Details
Is Van Pool for me?
Vanpooling isn't for everybody.View Details
What is a Van Pool?
A van pool is a group of 7-15 University employees that ride together to and from work in a University-owned van.View Details
Can I leave my personal vehicle at Fleet Services while using a rental vehicle?
Yes. Fleet Services will provide 1 parking permit per reservation to park in a lot near the Fleet Services building.View Details
Can I change or cancel my Fleet Services requisition after I’ve already submitted it?
Yes, you can change or cancel your reservation by calling our office at (319) 384-0564. Remember, a cancellation requires 2 hours notice to avoid a charge.View Details
Does Fleet Services have a roadside assistance program?
Yes. Fleet Services has contracted with ARI to provide roadside assistance.View Details

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