Forget to Display Permit

Forget to Display Permit

Parking Services offers a courtesy program for permit holders who forgot to display their parking permit – the “Call-In” program.

Permit holders who forgot to display their parking permit must submit their request by NOON the following business day. Temporary parking permits are not eligible for this program.

Online Call-In

The Online Call-In option, launched in August of 2017, is integrated with our systems to improve accuracy and efficiency. Through single sign-on verification, the program pre-populates relevant fields like the permit holder’s parking lot number(s) based upon their Hawk ID and password. The system also will display a history of your call-ins and show cancelations for any associated citations.

  1. Click "Submit Call-In" button to visit the online call-in application.
  2. Login with your Hawk ID and password.
  3. Select the date you'd like to submit your call-in for.
  4. Select a license plate from your account or enter a new license plate number.
  5. Submit your call-in. An email will be sent to your university email address confirming your submission.

Questions or Issues

Contact our customer service staff via phone at (319) 335-1475 or email parking-office

Please have the following information readily available:

  • Name
  • Date
  • University ID card number
  • Vehicle license plate number and state
  • Assigned parking lot number