The American’s with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. 

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Policy statement

The University of Iowa prohibits discrimination in employment, educational programs, and activities on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences. The university also affirms its commitment to providing equal opportunities and equal access to university facilities. 

As a program of the University and recipient of Federal financial assistance, the Cambus transit system is committed to ensuring no person is excluded from participation in or denied the benefits of its services on the basis of disability.

Complaint process

Any person who believes they have been subjected to discrimination under the ADA based on their disability may file a complaint with the Cambus programs and compliance coordinator within 180 days from the date of alleged discrimination.

Joseph Pray, programs and compliance coordinator
100 West Campus Transportation Center
Iowa City, IA 52242
319-467-1052
joseph-pray@uiowa.edu

The Cambus programs and compliance coordinator is responsible for ensuring services comply with university and ADA policies. The coordinator will maintain a log of all ADA complaints, investigate promptly and utilize all resources available. If an ADA violation is found to exist, remedial steps as appropriate and necessary will be taken. The complainant will also receive a report of the findings and the actions taken. If the Cambus programs and compliance coordinator determines that no ADA violation is found, and the complainant wishes to appeal the decision, the complainant may appeal may appeal directly to the director of parking and transportation, 100 WCTC, Iowa City, Iowa 52242, telephone (319) 335-8628. The director will follow-up promptly and may utilize the resources of the University Office of Civil Rights Compliance. If an ADA violation is found to exist, remedial steps as appropriate and necessary will be taken. The complainant will also receive a report of the findings and the actions taken. Should Cambus receive an ADA compliant in the form of a formal charge or lawsuit, the complaint will be forwarded to the University of Iowa General Counsel’s Office. All complaints received will be retained on file for a minimum of five years.

Complaint Form

View the CAMBUS ADA Complaint Form

Cambus uses the complaint form above. The complaint form may also be completed and sent to the programs and compliance coordinator. If assistance is needed in completing the complaint form, please contact the Cambus programs and compliance coordinator.

Complaints may also be filed with the following organizations within 180 days of the alleged discrimination:

The University of Iowa, Office of Civil Rights Compliance

Iowa Civil Rights Commission

Federal Transit Administration’s Office of Civil Rights