About our services

CAMBUS On-Demand services provide rides within limited service areas to and from existing CAMBUS stops. Riders can request rides via the CAMBUS Now app or by calling the dispatcher to schedule in advance or for the next available ride.

Zones and hours of service

cambus on-demand service hours
Session and day type days of service service hours service zones
Fall and spring academic sessions Monday through Friday 8:45 p.m. - 12:30 a.m. Commuter Zone
Weekends on-demand not available on weekends
Fall break, spring break, and winter break Monday through Friday 8:45 p.m. - 12:30 a.m. Main Campus Zone
Weekends On-demand not available on weekends
Summer session Monday through Friday 8:45 p.m. - 12:30 a.m.

Main Campus Zone

Monday through Friday

6:30 a.m. - 8:30 a.m. 

3:30 p.m. - 5:30 p.m.

South Campus Shuttle Zone
Weekends 11:30 a.m. - 6:30 p.m. Main Campus Zone

Download CAMBUS Now for Apple

Download CAMBUS Now for Android

How to use the On-Demand Shuttle

The On-Demand Shuttle stages at the West Campus Transportation Center when it is not providing a ride. Riders may board the On-Demand Shuttle at the WCTC to request a walk-on ride or request a ride remotely through the app or dispatcher. Regardless of how a ride is requested, riders will need a free user account in the CAMBUS Now app to use on-demand services. 

There are a few options for creating your user account:  

  • Riders can download the app and create their account (the app is available for download now)  

  • Riders can call CAMBUS dispatch to request a ride and dispatch can create an account for a rider over the phone  

  • Riders can board the On-Demand Shuttle at the West Campus Transportation Center and a driver can create an account for the rider  

  1. In the CAMBUS Now app, provide your desired pick-up location, drop-off location, and what time you would like your ride. 

  1. The app will confirm your ride and provide directions to the pick-up location 

  1. Call the CAMBUS dispatcher at 319-335-8633 (option 1) 

  1. Provide your phone number so the dispatcher can look up your rider account 

  1. Provide your desired pick-up location, drop-off location, and what time you would like your ride 

  1. The dispatcher will confirm your ride details 

  1. When boarding the On-Demand Shuttle at the WCTC, provide the driver your phone number so they can look up your rider account 

  1. Provide the driver your desired destination 

  1. The driver will confirm your ride 

Questions?

Contact the CAMBUS dispatcher at 319-335-8633.

Email CAMBUS at cambus-transit@uiowa.edu (email monitored Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m.)